Due to increased volume and the impact of COVID-19, we are experiencing delays in processing
and shipping. There fore, your order may take longer than usual to arrive and we are working
diligently to get them to you as quickly as possible.
The email you received with your tracking information is the best resource for updates and the
timing of your order delivery.
In addition, we assure you that any shipping delays will not impact your return or exchange time
frame. All returns and exchanges are based on the date your order was delivered.
We thank you for your patience as we fulfill orders as quickly and safely as possible and apologize
for any inconvenience.
How much postage do I need to pay?
If your order amount is less than USD $59, you need to pay USD $59 to cover the shipping costs.
If your order amount is higher than USD $59, you will enjoy free shipping.
You can choose other faster mailing methods, including some express services, which will be higher than the normal postage and depend on the specific country you are in.
If you can't find your country in our deliverable countries, then we will not provide mailing services for that part of the country for the time being.
How can I enjoy free shipping service?
Free shipping on orders over USD$59. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations
How soon will I receive my package after my order placed?
There are two key factors that will decide when you will receive your package.
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 5 to 7 working days to process.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
|Shipping Method||Delivery Time||Area|
|Super Savings||7-12 days||North America (USA )|
|7-12 days||Oceanica (Australia)|
|7-12 days||Europe (France Germany Belgium Luxembourg Netherlands)|
|7-12 days||Europe (Sweden Portugal Italy)|
|7-12 days||Europe (England)|
|7-12 days||Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)|
|7-15 days||Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)|
|7-15 days||North America (Canada Mexico)|
|10-15 days||South America (Columbia Chile Peru Argentina Venezuela Ecuador)|
|7-12 days||Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)|
|5-12 days||Europe (Croatia Ukraine Georgia Spain Russia)|
|5-12 days||Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)|
|5-12 days||Oceanica (New Zealand)|
|Expedited Shipping||2-5 days||
Europe (Norway Denmark Sweden Finland France Ireland Belgium Netherlands Luxembourg Switzerland Germany Austria The Czech Republic Slovakia Poland Spain Portugal Italy Croatia Slovenia Romania Greece Hungary Ukraine Latvia Lithuania Georgia Estoni)
|2-5 days||North America (USA Canada Mexico)|
|2-5 days||South America (Columbia Chile Peru Brazil Argentina Venezuela Ecuador)|
|3-7 days||Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Israel Saudi Arabia Cyprus Palestine)|
|2-5 days||Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)|
|2-5 days||Oceanica (Australia New Zealand)|
When your product is shipped, we will send an email containing the tracking number to your mailbox, and you can track your package through this number.
If you have any questions about the mailing process, please feel free to contact customer service email: email@example.com